The Naga City Public Safety Office (PSO), which acts as the LGU’s TMO, is in charge of maintaining road safety, managing traffic, and enforcing regulations to keep transport systems orderly.
The PSO handles traffic enforcement, public transport regulation, and traffic violation settlements.
These services are available to all motorists, commuters, and transport operators, with applicable fees for traffic violations and franchise applications.

Where Are the Busiest Traffic Hotspots in Naga City?
Like any developing city, Naga experiences congestion in high-traffic areas due to commercial activity, transport terminals, and high foot traffic.
Some of the busiest zones include:
- Panganiban Drive – A busy commercial stretch with jeepney and bus stops.
- Diversion Road – A major route for provincial buses and cargo trucks.
- Peñafrancia Avenue – A crowded area, especially during religious festivities.
- CBD I & CBD II – Business districts that see daily traffic surges.
- Magsaysay Avenue – A nightlife hub with late-hour congestion.
To reduce congestion, the TMO enforces rerouting schemes and strict traffic rules in these areas.
How Does the PSO Regulate Public Transport in Naga City?
The PSO oversees the registration and operation of public transport vehicles like:
- Trimobiles for hire
- Pedicabs for hire
- Public utility jeepneys
Before operating, public transport operators must meet registration requirements and pass safety inspections.
Failure to comply can lead to fines, impoundment, or franchise suspension.
What Are the Key Traffic Laws and Ordinances in Naga?
The PSO enforces several local ordinances to keep roads orderly, including:
- Franchise Law for Public Utility Vehicles – Requires all public transport units to be registered.
- Traffic Violation Ordinance – Covers penalties for reckless driving, illegal parking, and road obstruction.
- Wheel Clamp Ordinance – Grants officers the authority to clamp illegally parked vehicles.
- Oplan Disiplina Program – A campaign encouraging road discipline and responsible driving.
Violators must settle violations at the PSO office and pay corresponding fines.
What Are the Latest Traffic Management Programs in Naga?
The TMO continues to enhance traffic management through:
- CCTV installation and traffic monitoring at major intersections.
- Real-time traffic updates from the command center.
- Ongoing training for enforcers to improve road safety measures.
- The REDIRECT Program (Road Enforcement and Discipline to Regulate Congressional Traffic) to ease congestion.
By staying updated, motorists and commuters can adjust their routes and schedules accordingly.
How Can Residents Stay Updated and Follow Regulations?
To avoid fines and inconvenience, residents and transport operators should:
- Monitor PSO advisories for road closures and rerouting updates.
- Keep transport permits up to date to avoid penalties.
- Report traffic violations and unauthorized transport operations for enforcement.
- Use alternative routes during peak hours to avoid heavy traffic.
Frequently Asked Questions (FAQs)
1. How do I register a trimobile or pedicab for hire?
- Submit an application at the PSO office, along with required documents and an inspection clearance.
2. What happens if my vehicle gets wheel-clamped?
- You must settle the violation at the PSO office and pay the required fines before retrieving your vehicle.
3. Where can I pay my traffic violation fines?
- Fines must be settled at the PSO office, where official receipts will be issued upon payment.
4. How can I report a reckless or erring public utility driver?
- File a complaint at the PSO office, providing details and any supporting evidence like photos or videos.
Recent Updates
Road Safety and Security Operations in Naga City
At 1600H on February 25, 2025, the Naga City Police Office (NCPO), led by City Director PCol Erwin L. Rebellon, conducted their One Time Big Time (OTBT) Enforcement Operations in strategic locations. Personnel from the PNP Highway Patrol Group (HPG), Land Transportation Office (LTO), and Naga City Public Safety Office (PSO) joined the operations. The team focused on maintaining road safety and security throughout the city. This collaborative effort showcased the dedication of various agencies to ensuring public safety. Residents were encouraged to adhere to road safety measures to support the initiative.
39th EDSA People Power Anniversary Road Closure
In celebration of the 39th Anniversary of the EDSA People Power, certain roads around the Freedom Monument will be temporarily closed. The celebration will be held on Tuesday, February 25, 2025, from 6:30 AM to 9:30 AM. Sections of P. Burgos Street and General Luna Street will be closed. P. Burgos Street will only be partially closed, allowing some passage during the program. Everyone is invited to join and remember the lessons and sacrifices of the revolution. As declared by Malacañang, February 25 is a Special Working Holiday.
Video: Balitang Bicolandia: GMA Regional TV Balitang Bicolandia – Renne Gumba, Naga City PSO
Renne Gumba from the Naga City Public Safety Office (PSO) was featured on GMA Regional TV’s Balitang Bicolandia. The segment highlighted recent activities and updates from the Naga City PSO. Gumba discussed various initiatives aimed at improving public safety and community welfare.
Conclusion
The Naga City Public Safety Office is dedicated to keeping roads safe and traffic manageable for residents and commuters.
By enforcing regulations, monitoring high-traffic areas, and implementing smart traffic strategies, the PSO helps maintain a smooth and safe transport system.
Motorists, public transport operators, and commuters are encouraged to stay informed, respect traffic laws, and work together with authorities to keep Naga’s roads efficient and safe.
With shared responsibility and consistent road discipline, Naga City can continue to develop into a well-organized and commuter-friendly urban area.
Contact Information
For traffic concerns, inquiries, or assistance, contact the Naga City Public Safety Office (PSO):
- Address: G/F Raul S. Roco Library Bldg., Naga City Hall Complex, Juan Q. Miranda Ave., Concepcion Pequeña, Naga City
- Phone: +63-54-871-2050 [PLDT] / +63-54-205-2980 [GLOBE] Local: 3080
- Email: pso@naga.gov.ph
- Website: Naga City Government Website
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