The Cebu City Transportation Office (CCTO) is responsible for managing road safety, enforcing traffic rules, and improving transportation systems throughout the city.
CCTO works with local and national agencies to create traffic management plans, implement enforcement programs, and provide public education on road safety.
This TMO’s services include issuing permits, regulating public utility vehicles, overseeing towing operations, and running anti-jaywalking campaigns.
Motorists and pedestrians often experience heavy traffic congestion in areas like Osmeña Boulevard, N. Bacalso Avenue, and M.J. Cuenco Avenue—all major routes in Cebu City where delays are common.
For those who need assistance or have complaints regarding traffic issues, CCTO has established various communication channels to address concerns promptly.
How Does CCTO Manage Traffic in Cebu City?
CCTO keeps traffic moving through strict enforcement and innovative traffic solutions.
Key Functions:
- Regulating Traffic Signals – CCTO operates a Computerized Traffic Signal System and the Sydney Coordinated Adaptive Traffic System (SCATS) to adjust signals based on traffic demand.
- Traffic Monitoring and Enforcement – Officers conduct roadside checks and issue penalties for violations such as illegal parking and reckless driving.
- Rerouting and Road Closures – CCTO adjusts routes during events, construction, and emergencies to reduce congestion.
- Public Awareness Programs – The office educates drivers, pedestrians, and students on proper road use and safety precautions.
By keeping the city’s roads organized, CCTO helps drivers and commuters navigate Cebu without unnecessary delays.
Where Are the Busiest Roads in Cebu City?
Traffic congestion is a daily challenge in Cebu, especially during peak hours.
High-Traffic Areas:
- Osmeña Boulevard – A major thoroughfare lined with businesses and institutions, prone to gridlock during rush hours.
- N. Bacalso Avenue – A busy highway connecting the city to southern Cebu, frequently clogged with buses and jeepneys.
- M.J. Cuenco Avenue – A vital link between the downtown area and northern parts of the city, often congested.
- Colon Street – One of the oldest and busiest streets, crowded with commercial activity and public transport.
To ease traffic, CCTO implements temporary road closures, alternate routes, and parking regulations in these areas.
What Services Does CCTO Offer?
CCTO provides multiple services to regulate Cebu’s transportation system and keep roads in order.
Services Include:
- Traffic Violation Ticketing – Officers issue citations for infractions like reckless driving and obstruction.
- Vehicle Clamping and Towing – Illegally parked vehicles are clamped or towed to designated impounding areas.
- Public Utility Vehicle (PUV) Regulation – Making sure jeepneys, buses, and tricycles operate within their approved routes.
- Anti-Smoke Belching Operations – Random emission tests to identify and penalize smoke-belching vehicles.
- Pedestrian Safety Campaigns – Programs like anti-jaywalking operations to promote safer road habits.
By enforcing these measures, CCTO helps create safer roads for everyone.
How Much Are Traffic Violation Fines in Cebu City?
CCTO imposes fines to maintain discipline among motorists and pedestrians.
Common Traffic Fines:
- P500 – Illegal parking, defective headlights, overloading (except motorcycles), missing side mirrors, illegal use of hazard lights.
- P1,000 – Disregarding traffic signs, making illegal U-turns, unsafe backing maneuvers.
- P2,000 – Not wearing a crash helmet (for motorcycles), overloading passengers on a motorcycle.
- P3,000 – Smoke belching (3rd offense), operating without a special permit.
- P5,000 – Repeated offenses, failure to comply with road safety regulations.
Towed vehicles also incur storage fees starting from P100 per day for motorcycles up to P1,000 per day for trailers.
Avoiding these fines by following traffic laws will save you money and prevent inconvenience.
What Should You Do If Your Vehicle Gets Towed?
If your vehicle is towed by CCTO, you need to follow a specific process to retrieve it.
Steps to Reclaim a Towed Vehicle:
- Visit the CCTO impounding office – Provide your driver’s license and vehicle documents.
- Pay the necessary fines – Settle the towing and storage fees according to your violation.
- Get clearance from CCTO – Once fines are cleared, secure a release document.
- Claim your vehicle – Retrieve your vehicle from the impounding lot.
Delaying retrieval leads to additional storage charges, so act quickly.
How Does CCTO Handle Road Accidents?
CCTO works closely with emergency responders to address accidents and restore normal traffic conditions.
What They Do:
- Immediate Response – Officers secure accident sites to prevent further disruption.
- Traffic Rerouting – Temporary detours are set up to manage congestion.
- Investigation and Reporting – Documentation of incidents for proper case resolution.
- Driver Assistance – Helping involved motorists coordinate with towing services and medical responders.
In case of an accident, drivers should contact CCTO for assistance.
How to Report Traffic Violations and Complaints?
Anyone can report violations or concerns related to road safety.
Reporting Methods:
- Call the CCTO Hotline – Dial 0917 722 2344 for immediate concerns.
- Email Complaints – Send reports to citomoffice@gmail.com with details of the incident.
- Visit the CCTO Office – Located at Lot 4 and 5, Cebu South Coastal Rd, Cebu City.
- Message on Social Media – CCTO’s Facebook page provides updates and receives complaints.
Timely reporting helps keep the roads safer for everyone.
Recent Update
CCTO Traffic Management Training for Police Interns
This morning, Monday, March 3, 2025, the CCTO Traffic Education Section initiated the Basic Traffic Management Training for 62 police interns from the University of Cebu (UC) Main Campus.
The interns, consisting of Team Alpha, Bravo, Charlie, Delta, and Echo, are participating in this training to enhance their ability to assist in traffic management, guide passersby, and promote safety and order on the roads.
Their involvement is a valuable contribution to developing discipline and road cooperation, benefiting the entire community in Cebu.
Ms. Aime Patigayon, Traffic Education Staff, facilitated the first module, “CCTO Background and Traffic Control Devices,” which emphasized proper traffic management and the importance of traffic control devices in road safety.
CCTO hopes that this training will guide the interns on the path to success.
UC Banilad Police Interns Complete Traffic Management Training
In the early morning of February 21, 2025, the last day of training for 19 police interns from UC Banilad Team Charlie was marked.
They have successfully completed 40 hours of Basic Traffic Management training.
As they continue to learn, their dedication and service contribute to the betterment of our community.
Their efforts exemplify the spirit of service and commitment to improving traffic management in Cebu.
Mayor Michael Rama Renames CCTO to RMA
Mayor Michael Rama has decided to rename the Cebu City Transportation Office (CCTO) as the Road Management Authority (RMA) to avoid confusion with the City Treasurer’s Office (CTO).
During the Sugboanon Channel’s “Ingna’ng Mayor” program on Thursday, January 4, 2024, Rama explained that the change aims to disconnect the CCTO from the CTO to prevent any misunderstandings.
He admitted that he sometimes wondered if media interviews were focused on financial matters or clamping, referring to the confusion between CTTO and CTO.
Rama emphasized the need to dissociate the transportation office from the treasurer’s office.
An ordinance will be passed to change the name, but it can also be done through an executive order in the meantime. (SunStar)
Frequently Asked Questions
1. How can I check if my vehicle has been towed?
Call the CCTO hotline or visit their impounding lot for verification.
2. Are there any speed limits in Cebu City?
Yes. Overspeeding beyond 60 kph can result in fines starting at P2,000.
3. Can I dispute a traffic violation ticket?
Yes. You may contest it at the CCTO office with supporting evidence.
4. What are the penalties for unregistered public utility vehicles?
Colorum operations result in fines up to P50,000, plus impoundment.
Conclusion
Cebu City’s road network is one of the busiest, and CCTO works to keep it safe and efficient.
From traffic enforcement to accident response, CCTO makes travel easier for residents, commuters, and businesses alike.
By staying informed about regulations and following road safety rules, everyone can contribute to a better driving and commuting experience in Cebu City.
Contact Information
For inquiries, complaints, or assistance, contact CCTO:
Address: Lot 4 and 5, Cebu South Coastal Rd, Cebu City 6000
Telephone: 0917 722 2344
Email: citomoffice@gmail.com
Website: cebucity.gov.ph
Google Map Location